Last Updated: March 30, 2026
DooCrafts (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, www.doocrafts.com (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your information when you browse our Website, submit an inquiry, request a quote, contact us, or communicate with us regarding wholesale, OEM, or custom diamond painting products and services.
By using our Website, you agree to the terms of this Privacy Policy.
1. Who We Are
DooCrafts is operated by Zhejiang Dicai Arts & Crafts Co., Ltd.
Email: info@doocrafts.com
Website: www.doocrafts.com
Contact Page: Please refer to our Contact Us page for additional contact information.
Business Address: Our business address is publicly available on the Website.
2. Information We Collect
We may collect the following types of information when you use our Website or communicate with us:
2.1 Information You Provide Directly
This includes information you voluntarily submit through our contact forms, inquiry forms, quote request forms, email communications, WhatsApp contact options, online chat tools, newsletter sign-up forms, account registration features, order-related communications, downloadable catalog requests, and other similar channels.
The information you provide may include:
- Name
- Email address
- Phone number
- Company name
- Country or region
- Shipping or billing information, where applicable
- Product interests and order requirements
- Custom design details, artwork, logos, packaging requirements, or other project-related files
- Any other information you choose to provide in your message or inquiry
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical and usage information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referral source
- Date and time of access
- General website interaction data
At present, we only use basic website statistics. In the future, we may use additional analytics or marketing tracking tools to better understand user behavior and improve our Website, services, and communications.
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiries and quote requests
- To communicate with you about wholesale, OEM, and custom product opportunities
- To review and process your business requests and order-related communications
- To evaluate custom design submissions and project requirements
- To send product information, catalogs, quotations, or service updates
- To improve our Website, user experience, products, and services
- To maintain internal records and business communications
- To detect, prevent, or address technical or security issues
- To comply with applicable legal obligations
4. Custom Content and Business Communications
As a B2B supplier offering wholesale, OEM, and customization services, we may collect information and files you submit for business purposes, including artwork, logos, packaging concepts, product specifications, and customization requests.
Please only submit materials that you are authorized to share. While this Privacy Policy explains how we handle personal information, additional terms regarding ownership, responsibility, and intellectual property may be addressed separately in our other policies or business agreements.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to support basic website functionality and collect general statistical information.
Cookies are small text files stored on your device that help websites recognize your browser and remember certain information.
At present, we primarily use cookies for basic operational and statistical purposes. In the future, we may also use cookies or similar technologies for analytics, performance measurement, and marketing-related purposes.
You may control or disable cookies through your browser settings. However, doing so may affect certain features or functionality of the Website.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We do not intentionally share your personal information with third parties for their independent marketing purposes.
However, we may disclose information if required to do so by law, regulation, legal process, or legitimate governmental request, or if disclosure is necessary to protect our rights, property, security, or legal interests.
7. International Visitors
Our Website is accessible worldwide, and our customers are located in various countries and regions, with a primary focus on Europe and North America. By using our Website and submitting your information, you understand that your information may be processed and stored in countries or regions where our business operations or personnel are located.
If you are located in a jurisdiction with specific data protection laws, you may have certain rights under applicable law, subject to legal exceptions and verification requirements.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, supporting ongoing communications, complying with legal obligations, and resolving disputes where necessary.
9. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing activities.
If you would like to make such a request, please contact us at info@doocrafts.com. We may need to verify your identity before responding to certain requests.
11. Third-Party Links
Our Website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies separately.
12. Children’s Privacy
Our Website is intended for business users and is not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website features, legal requirements, or data practices. Any updates will be posted on this page with the revised “Last Updated” date.
14. Contact Us
DooCrafts
Zhejiang Dicai Arts & Crafts Co., Ltd.
Email: info@doocrafts.com
Website: www.doocrafts.com
Contact Page: Please visit our Contact Us page for more details.
Business Address: No. 1336 Yinhai Road, Niansanli Street, Yiwu, Zhejiang, China